We’ll add your £50 credit to your ESB Energy account within 7 days of your friend going live with us. This usually takes around three weeks. However, if your friend’s switch is delayed, then it will take longer for you to get your reward. This is something out of our control and could be due to their previous supplier objecting to the switch. Also, if your friend changes their mind before the switch is complete, then the reward will be cancelled for both you and your friend. For a full list of our terms and conditions, please click here.