We made it really easy for you to switch to ESB Energy. All you need to do is click on the link sent to you by your friend, then enter your personal details. We'll take care of the rest

We will email you your referral link to you 9 days after your supply goes live with us. You can also find your refer a friend link on your online portal.

You can refer as many friends as you like, so put your water cooler chats to good use. If more than 10 of your friend’s switch, you could save more than £500!

We’ll add your £50 credit to your ESB Energy account within 7 days of your friend going live with us. This usually takes around three weeks. However, if your friend’s switch is delayed, then it will take longer for you to get your reward. This is something out of our control and could be due to their previous supplier objecting to the switch. Also, if your friend changes their mind before the switch is complete, then the reward will be cancelled for both you and your friend. For a full list of our terms and conditions, please click here.

We’ll send you an email as soon as your friend signs up using your referral link and keep you updated on the progress of their switch.

The standard switching process is 21 days. Once your friend’s switch has gone live, both of your accounts will be credited within 7 days.

Once you have received your link, it can be used for each referral you make. Your link can be found in the 'Refer a Friend' section of your online accout. You can make as many referrals as you want.

Your friend’s switch may have been delayed due to reasons out of our control such as an industry rejection or objection. Please ask your friend to email help@service.esbenergy.co.uk for an update on their switch.

This scheme is only available to existing customers. Click here if you want to become an ESB Energy customer.

If you wish to have a refund of any credit on your account you will need to contact us with your meter readings, so that we can generate an up to date bill refund any remaining credit.