ESB Energy is now part of So Energy

ESB Energy is now part of So Energy

We're stronger together, here to deliver a bright net-zero future

ESB Energy is now part of So Energy

We're stronger together, here to deliver a bright net-zero future

Last month we announced a merger between So Energy and ESB Energy

We want to let you know that we’ll be changing the name of our Electricity and Gas Supply company to ‘So Energy’ as a result of us buying the majority ownership of that company.  

Don’t worry, we promise to bring ESB Energy’s values and heritage - that you’ve come to know and trust - with us.   

Our aim is to become the UK’s next big green energy supplier. And this development means that we can invest in new and exciting green solutions, develop new systems, services, and products. So that we can help our residential supply customers make an affordable transition to net zero living. 

We’re here to stay. 

To our Electricity and Gas customers

Not much will change - your new energy tariff will be with So Energy and you will still get great service and 100% renewable electricity as standard.  

Most importantly the prices you pay, how often and what tariff you are on will stay the exactly the same as what you agreed to in your contract. 

You will also see a new look and feel on our communications and will get access to a new customer portal with some great new features.   

We will be communicating with you at every step of the way. We will start transferring customer accounts over to So Energy over next few weeks. You will receive an email outlining the process soon.

 

To our Electric Vehicles and Business Solutions customers

Our Electric Vehicles and Business Solutions businesses will continue to operate under the ESB Energy brand.

This means that nothing will change for our EV charging customers and Business Solutions customers.

So Energy Green

Who is So Energy?

So Energy is an award-winning energy supplier with an "Excellent" Trustpilot rating. They supply 100% renewable electricity as standard at no extra cost. Their Low Price Commitment Promise pledges that all of their fixed rate tariffs will always be among the most competitively priced, and they monitor the market to make sure that we’re sticking to that promise. So Energy is committed to transforming the lives of our customers with innovative products and services, as well as working towards a low-carbon future. 

They have consistently been recognised by their customers and the wider industry for their outstanding customer service since they were founded in 2015. So Energy is an award winning provider. In 2020 they were a Which? recommended provider and in 2021a Uswitch recommended provider. They were also recently ranked Britain’s 8th fastest-growing private company in the 2020 Sunday Times Virgin Atlantic Fast Track 100, making them Britain’s fastest growing private energy company. 

 

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