Electric Vehicles Help Centre
Electric Vehicles Help Centre
If you’re new to the world of electric vehicles, or have questions about ESB Energy's Rapid Charging network, check out our frequently asked questions below.
About Us
EV Plug In App
Select your nearest charger which automatically appears on your screen. Alternatively you can search for a charger in the search bar or open the map by selecting find a charge point on the main menu. The next step is to select which charger you wish to use:
- CHAdeMO
- Combo CCS
- AC43
Using the Charging Network
You can use our Rapid Chargers on a Pay As You Go basis or as a registered customer. For more information on pricing see here.
See below our video which explains how to charge your EV using an ESB Energy Rapid Charger.
You must activate your card before use by following the steps below:
- Sign into your account on www.esbenergy.co.uk/EV or the EV Plug In app from the Apple store or Google Play
- Go to profile and select cards from the dropdown list, (on app select dropdown menu)
- Click activate card
- Input your card number to complete the activation
Charge Point Map
It typically takes 30 minutes to charge at a Rapid Charger.
To maximise the availability of Rapid Chargers for all drivers, we encourage you to complete your session within an hour. After this time, a long stay fee of £10 will apply.
You can select from the following options to narrow your search:
- All plans
- Public only
- Public and Taxi Only
ESB Energy has three types of chargers available which can be filtered:
|